Frequently Asked Questions (FAQ)
1. How long does it take to complete a project?
It depends on the scope of work. while a complete brand identity or website may take 1–3 weeks. We always share a clear timeline before starting.
2. Do you take advance payment?
Yes, we work with a 4-part payment system — you pay in stages as the project progresses. This keeps the process transparent and comfortable for both sides.
3. Will I get editable design files?
Absolutely ✅ You’ll receive all final files in multiple formats — including AI, EPS, PNG, JPG, and PDF — so you can use them anywhere you need.
4. Can you write content for my website?
Yes! Our web packages include content writing for up to 5 pages, so your site looks professional and communicates your message clearly.
5. What if I need revisions?
We provide multiple rounds of revisions until you’re fully satisfied. Your feedback is a key part of our creative process.
6. Do you offer hosting or domain purchase?
No, hosting and domain are purchased separately by the client. But don’t worry — we’ll guide you step-by-step through the process if needed.
7. What if I’m not satisfied with the design?
We value open communication and revisions. If after multiple changes you’re still not satisfied, our Refund Policy will apply based on the stage of work completed.